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How Does ADEXE 2 Years Warranty Work? 

Any purchase made through the ADEXE official website comes with a 2 years warranty covering manufacturing defects, starting from the original date of purchase.

Wait... Whatttttt are manufacturing defects ??
Yup! this is the usual line you hear from other watch brands so we thought to explain you a bit better. Manufacturing defects basically refer to damages that are not caused by the customer's own actions, but from mistakes made during the manufacturing process, which are normally revealed within the first 3 months of using the watch. If this happens, please contact us so we can arrange the return and repair (or replacement) completely free of charge.

However, if there is an accident caused by you (not manufacturing defects), don’t worry! We will also repair or replace Free of Charge, all we ask for is for you to send us the watch at your own cost and pay the delivery fee from our repair centre to your address once the watch is ready. The delivery fee varies from £15 to £30, depending on your location, but we will confirm the delivery charge as well as the closest repair centre you should send the watch to beforehand.

Purchased your ADEXE timepieces outside of Adexe.co.uk

Unfortunately, we are unable to offer complimentary repair service to orders purchased outside ADEXE official website.If you have purchased an ADEXE watch from one of our authorised stores and websites, your watch is subject to the warranty terms specific to the store/website in the given country of purchase. However, we are more than happy to assist and replace any ADEXE watch for a small fee.

Please download the form here and follow the instructions illustrated in it if you would like to request a repair service .