Back To Top

How Does ADEXE 2 Years Warranty Work? 

Any purchases made through this ADEXE official website is guaranteed for 2 years for manufacturing defects from the original date of purchase.
Wait... Whatttttt are manufacturing defects ?? Yup! this is the usual line you hear from other watch brands so we thought to explain you a bit better. Manufacturing defects basically refer to damages that are not caused by your accidents but our mechanic mistakes which normally are revealed within the first 3 months of receiving the watch. If this happens, please contact us then we can arrange the return and repair or replacement completely free of charge.
However, if there is an accident caused by you (not manufacturing defects), Don’t worry! We will also repair or replace Free of Charge, all we ask for is for you to send us the watch at your own cost and pay the delivery fee from our repair centre to your address when the watch is ready. The delivery fee vary from £15 to £30, depending on your location but we will confirm the delivery charge as well as the closest repair centre you should send the watch to beforehand. 

Purchased your ADEXE timepieces outside

Any purchase not made on this official website e.g. retail stores, other websites across the globe are subject to the warranty of that store/website in the given country.However, we are more than happy to assist and replace any ADEXE Watches for a small fee.
Please contact us at, attaching the damaged part with images or videos are strongly recommended in the email.