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We promise to repair your ADEXE Watch for lifetime with just the delivery cost, Nothing Else! 

1. Component Request Only 

Every ADEXE timepiece is designed and made by us, and because of this we know it can be difficult to find the identical parts at your local watch repair shop.You are welcome to request a part from us (e.g. glass, spring bar, clasp, etc..) and then have your local watch shop replace it for you.

We kindly ask for you to cover the delivery cost only, which should vary between £5 and £10 (we will confirm the delivery charge beforehand depending on your location).

2. Repair service by ADEXE 

ADEXE offers a free repair service for all watches purchased from the ADEXE official website. All we ask for is for you to send us the watch at your own cost and to cover the delivery fee for returning goods, which should vary between £15 - £30 depending on your location.

Assessment and Repair take around 7-10 working days from the day the watch arrives at the repair centre.

Please download the form here and follow the instructions illustrated in it if you would like to request a repair service .
Purchased your ADEXE timepieces outside Adexe.co.uk
Unfortunately, we are unable to offer complimentary repair service to orders purchased outside ADEXE official website.If you have purchased an ADEXE watch from one of our authorised stores and websites, your watch is subject to the warranty terms specific to the store/website in the given country of purchase. However, we are more than happy to assist and replace any ADEXE watch for a small fee.

Please download the form here and follow the instructions illustrated in it if you would like to request a repair service .