Cookies Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Name

Purpose

_shopify_fs

_shopify_s

_shopify_sa_p

_shopify_sa_t

_shopify_y

Shopify Cookies.

Electronic shop solution Shopify cookies strictly needed for the system to run and provide appropriate user experience

 

MC_PLUMS_LOGIN

MC_USER_INFO

MC_USER_PROFILE

TFA_REMEMBER

_AVESTA_EN

optimizelyEndUserId

 

Mailchimp Cookies.

 

 

 

 

 

An email marketing system that we utilise to send our email newsletters. We use all data collected by Mailchimp to analyse and improve how our email campaigns performed and what actions subscribers took.

Duration: session to 1 year

 

DSID

NID

SID

_gads

 

 

 

 

Google Ads

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across web sites and also for performance and analytics.

 

DSID

IDE

OTZ

 

Google DoubleClick

The DoubleClick cookies are used for serving a range of targeted adverts that are relevant to users across the web. The cookies also helps us to track conversion rates for our adverts.

CONSENT

DV

NID

SSID

SIDCC

1P_JAR

APISID

HSID

DV

G_ENABLED

NID

OGPC

 

 

 

 

Google

Performance and analytics cookies, they remember the users’ preference and other information such as the preferred language

1P_JAR

APISID

OGP

SAPISID

 

Google Analytics

 

Google Analytics is a web analytics service provided by Google to help us see how our website is used. In doing so information about your use of our website, including your partial IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use and is never identified individually or personally and is not linked to any other information we store about you.

 

reg_fb_gate

reg_fb_ref

Facebook

Performance and analytics cookies. These cookies store the company’s web page address as the first and last page identifier as well as logged out or non-Facebook visitor information.

 

_ju_dc

_ju_dn

_ju_pn

_ju_tk

 

Justuno

JustUno cookies are used for marketing purposes to provide information banners, popups and similar on our site

 

 

_cfduid

_cflb

_biz_flagsA

_biz_nA

_biz_pending

_biz_uid

 

 

Cloudflare

These cookies are used for authentication and to remember users’ setting as well as for authentication and analytics. In particular by the content delivery network to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

 

_hssc

_hssrc

_hstc

 

Hubspot

We use Hubspot to track our website activity and personalise the user’s journey whilst on our site

Duration: session to 2 years

_lotr

 

Lucky Orange

This cookie tracks the URL of the visitor’s original referral, if any.

Duration 180 days

_unam

ShareThis

This cookie is set as part of the ShareThis service and monitors "click-stream" activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only personally identifies you if you have separately signed up with ShareThis for a ShareThis account and given them your consent. 

 

_zlcmid

 

Zendesk

Used to support the live chat feature, it enables the chat to continue with us as you view different pages on our site, or if you come back to the site later.

 

_ceg.s

 

Crazy Egg

These cookies are for visitor engagement analysis, in particular they are placed by heat mapping software provided by Crazy Egg. The reports produced help us to understand how visitors are engaging with the website. Information gathered is used in reports and analysis to help us improve the website.

 

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.